Customer Care
Have a question? You’ve come to the right place.
We have set up this section for quick and useful reference. We will reply within 24 hours.
Contact us for any questions by calling +39 02 40709206. We'll answer your requests Monday to Friday from 09.00 to 18.00 (CET/CEST), excluding holidays.
Is it about your order?
Do you have a MyToscaBlu account? If you are a registered customer, to report a product or a delivery relating to your purchase, go to the My Orders section.
Not registered on the site? Use the link in your order registration confirmation email to access your order summary.
Do you want to get back your order? If you cannot find the order you are looking for, go to the See your Order section and receive the list of your Tosca Blu orders by email.
Is it about size change or return?
You can request a easy return within 14 days of the delivery date.
Make sure that the items are in the same condition in which you received them, with the identification tag and seal intact. Enter your order number to proceed with your return. See the Right of Withdrawal and the Size Change procedure.